Streamline Travel and Transportation services with Intelligent Automation
Are you struggling to handle a high volume of customer cases, inquiries, and claims?
Get startedOn average, Laiye's customers see :
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Leverage our library of use cases for the retail industry to quickly start automating processes that are slowing you down and losing your customers.
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Travel experiences
Learn how bots can create personalized relationships with travelers to ensure satisfaction and retention.
Personalized assistance
Learn how bots can help you provide each traveler with their own personal travel agent, from booking process questions to modifying travel plans.
Instant results
Discover how our bots can provide you with instant results.
Multi channels support
Discover how bots can provide customers with real-time customer service on their favorite channels.
Processes streamlize
Discover how bots can help reduce the number of requests reaching your customer service team by up to 60%.
Deflect More Requests
Discover how bots can extract and read staff’s information to monitor and confirm attendance.
Complement with Human
Some requests need a human touch. Discover how bots help to prequalify and route complex requests to your support team.
Keep agents engaged and productive
Discover how our travel bots can allow human agents to focus on resolving complex or urgent issues, keeping them more engaged and productive.
How Thalys deflected an overwhelming amount of customer inquiries with 99% automation rate Laiye bots
Thalys engaged Laiye to help them reduce overwhelming contact with their Customer Service Department and to provide faster and better answers to customer inquiries.
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Success guaranteed, or your money back
Laiye is the first Intelligent Automation platform to offer a risk-free incentive to retailers looking to successfully implement automation and digital transformation in their business.
We work with you to determine what results you want to achieve and will refund 100% of the value of the software license fees if your business goals are not achieved within an agreed time frame.